Azure Privacy & Security Policy

Last Updated: October 16, 2025

Thank you for visiting Azure (hereinafter referred to as “we,” “us,” or “Azure”). We deeply value your privacy and are committed to handling your personal information transparently, lawfully, and securely. This Privacy Policy explains how we collect, use, store, share, and protect your personal data, as well as the rights you have regarding your information.

1. Collection of Personal Data

We respect the information you choose to share with us, particularly in connection with our email and SMS marketing services. To deliver a better experience, we may collect the following types of personal information:

Name, email address, gender
IP address and device information (e.g., operating system, browser type)
Billing and shipping addresses
Phone number (if provided)
Language preferences and product category interests
Browsing behavior, shopping cart contents, and order history (including abandoned checkouts)

We use cookies to enhance your experience—for example, to remember items in your cart or detect when you’ve abandoned checkout, so we can send timely reminders via email or SMS.

All data transmitted through our website is protected using SSL (Secure Sockets Layer) encryption, ensuring that sensitive information—including payment details—is securely encrypted during transmission and cannot be intercepted by unauthorized parties.

2. Use of Personal Data

We only process personal information you voluntarily provide, for the following legitimate purposes:

Creating and managing your Azure account
Processing and fulfilling your orders
Contacting you in case of delivery issues
Sending you product updates, promotions, and offers (if you’ve subscribed)
Providing personalized product recommendations
Handling returns, exchanges, or customer support requests
Improving our website, services, and user experience
Responding to your inquiries, feedback, or complaints

SMS Marketing Consent
By opting in to SMS marketing during checkout or via our subscription tools, you agree to receive recurring messages, including:

Order confirmations and shipping updates
Abandoned cart reminders
Promotional offers
Review requests

This consent applies even if your number is registered on any state or federal Do-Not-Call list. Message frequency varies. Consent is not a condition of purchase.

How to Unsubscribe

Reply STOP to any SMS from us
Click the unsubscribe link in any marketing email or message
Email us at azureplume.global@gmail.com to request removal

Note: Only “STOP” will be recognized as a valid opt-out command. Alternative wording (e.g., “unsubscribe,” “cancel”) may not be processed. While our SMS service is free, standard message and data rates from your carrier may apply.

For help, reply HELP or contact us at azureplume.global@gmail.com.

We reserve the right to change the phone number or short code used for messaging. You’ll be notified of such changes via our website. Messages sent to outdated numbers (including STOP or HELP requests) may not be received, and we are not liable for unprocessed opt-out requests.

To the fullest extent permitted by law, we are not responsible for failed, delayed, or misdirected messages, errors in content, or actions you take based on such messages.

3. Content and Frequency of Communications

Automated Notifications (Email / SMS / Push)

These are essential service messages tied directly to your activity, such as:

Account registration confirmation
Order and payment confirmations
Shipping and delivery updates
Changes to your shipping method or address

We strongly advise against unsubscribing from these. If you delete your account, you will no longer receive them.

Manual Marketing Communications

We may send personalized recommendations, styling tips, care guides, policy updates, and promotional offers via email, SMS, or app notifications.
To unsubscribe, see Section 7 below.

4. Use of Cookies

Cookies are small text files stored on your device to improve your browsing experience. We use two types:

Persistent cookies: Stored for up to 24 months to remember your country and cart (when not logged in)

Session cookies: Temporary files that expire when you close your browser, used to verify login status

We do not sell or disclose cookie data to third parties. However, our site may include third-party cookies (e.g., from Google Analytics) for anonymous, aggregated analytics. Some may track behavior across websites.

You can delete or disable cookies via your browser settings (see “Help” menu). Note: Disabling cookies will prevent you from using the shopping cart.

5. Children’s Privacy

Azure does not knowingly collect personal information from children under 13 years of age. If we become aware that such data has been collected, we will promptly delete it.

If you believe a child under 13 has provided us with personal information, please contact us immediately at azureplume.global@gmail.com.

Users under 16 should only use our site with parental consent.

6. Data Processing Scope

By using our services, you expressly consent to our processing of your personal data—including but not limited to: collection, recording, organization, storage, adaptation, retrieval, use, disclosure, combination, restriction, erasure, or destruction—whether automated or manual—for the sole purpose of delivering personalized products, efficient customer service, and timely updates.

7. Your Right to Opt-Out

Delete Your Account

To permanently delete your account and all associated data, email us at azureplume.global@gmail.com. We will respond within 48 hours and fully erase your information from our servers.

Stop Marketing Communications

Email: Click the “unsubscribe” link at the bottom of any marketing email
SMS: Reply STOP or email azureplume.global@gmail.com to opt out

8. User Content Upload Agreement

By uploading photos or videos to Azure, you agree to the following:

Ownership: You retain full ownership of your content. However, you grant Azure a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to use, display, reproduce, modify, create derivative works from, and distribute your content on our platforms.
Authorization: You confirm you own the content or have all necessary rights to upload it and grant these rights.
Compliance: Your content must comply with our Community Guidelines and Terms of Use. Violations may result in removal and account suspension.
Privacy: Uploaded content may be publicly visible. Ensure you have consent from anyone featured in your photos.
Moderation: We may remove content reported as inappropriate, infringing, or policy-violating.
Indemnification: You agree to indemnify Azure against any claims, damages, or expenses arising from your content or breach of this agreement.

2. Data Security Measures

(1) How We Protect Your Information

We implement physical, electronic, and administrative safeguards, including:

SSL encryption for all financial transactions
Restricted internal access (only staff who need data for their role)
Secure server environments protected by firewalls and physical access controls

While we follow industry-standard practices, no internet transmission is 100% secure. You acknowledge that sharing information with us is done at your own risk.

We do not sell, rent, trade, or license your personal or financial information to third parties. To enhance service quality, we collaborate with trusted partners (see below).

You are responsible for keeping your Azure account credentials confidential.

(2) Third-Party Partners

We share data only as necessary, under strict confidentiality agreements and encrypted transmission:

Shipping: We share your name, address, email, and phone number with carriers (e.g., DHL, USPS, FedEx, UPS, EMS) to fulfill orders.
Payments: Payment details are shared with processors (e.g., PayPal, credit card networks) solely to complete transactions and prevent fraud.
Marketing: If you’ve opted in, we may send promotions via email or SMS (you can unsubscribe anytime).
Analytics: We share non-identifiable, aggregated data (e.g., daily page views, average order value) with tools like Google Analytics and advertising partners.

(3) Affiliates and Business Transfers

We may share data with affiliated companies. In the event of a merger, acquisition, bankruptcy, or sale of assets, your personal information may be transferred as part of the transaction.

3. Policy Updates

Azure reserves the right to update this Privacy & Security Policy at any time. Revised versions will be posted on our website with an updated “Last Updated” date. For material changes, we will provide notice via our website.

4. Additional Rights for California Residents (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

Right to Know: Request details about the categories of personal information we collect, sources, purposes, and third parties with whom we share it.
Right to Delete: Request deletion of your personal information.
Right to Correct: Request correction of inaccurate data.
Right to Opt Out: Opt out of the “sale” or “sharing” of your personal information for targeted advertising.

We collect the following sensitive personal information (as defined by California law): Account login credentials, financial account/credit card numbers (with security codes), precise geolocation, racial/ethnic origin, and health-related information—used only for transaction processing, legal compliance, or service delivery.

We do not use sensitive data for cross-context behavioral advertising and do not “sell” or “share” it for such purposes.

You may enable Global Privacy Control (GPC) in your browser to automatically opt out of targeted advertising cookies. If you’re logged in, we’ll apply this preference across your known devices.

Our loyalty programs (e.g., discounts, exclusive offers) may constitute a “financial incentive” under CCPA. The value of your data is reasonably tied to the benefits you receive. You may withdraw at any time by emailing azureplume.global@gmail.com.

We will not discriminate against you for exercising your privacy rights.

5. Rights for Residents of Other U.S. States

Depending on your state of residence, you may also have the right to:

Access or know what personal data we collect
Request deletion or correction of your data
Opt out of the “sale” of your personal information
Opt out of targeted advertising
Request data portability

To exercise these rights, contact us at azureplume.global@gmail.com. We may verify your identity (e.g., via your registered email). You may also designate an authorized agent, provided they submit proof of your written authorization.

We will not discriminate against you for asserting your privacy rights.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:
📧 Email: azureplume.global@gmail.com